Returns

Return and Refund Policy:

We want you to be completely satisfied with your purchase and try to make returns easy. Customers may return any item for any reason and receive a full refund. We do not charge a restock fee.

Our easy online return and exchange system allows customers to process returns and exchanges from their Caster Classics® Account.  Simply log into your customer account, scroll down to your Track Your Recent Orders and select View Details for the applicable order.  Then Select the Add New RMA button and complete your return request. 

Requests for returns must be made within 30 days of order receipt. Returned items must be in new/unopened condition. All returns must include printed copy of the RMA authorization email for the order and be shipped to the specified return address. Customer is responsible for return shipping. Refund will be for product charges only. No shipping charges will be refunded. For orders with no shipping charges and all free shipping offers and promotions, refund will be the order total less our shipping costs to ship the order. Returned items must be received within 30 days of issue of RMA to receive credit.

Returned items must be in new, unopened and unused condition. No refund will be issued for items that are not in intact original packaging.