Caster Classics
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Returns

Return and Refund Policy:

We want you to be completely satisfied with your purchase. Customers may return any item for any reason and receive a full refund.

Our easy online return and exchange system allows customers to process returns and exchanges from their Caster Classics® Account.  Simply log into your customer account, scroll down to your Track Your Recent Orders and select View Details for the applicable order.  Then Select the Add New RMA button and complete your return request. 

Requests for returns must be made within 30 days of order date. Returned items must be in new condition. All returns must include printed copy of the valid Caster Classics® RMA authorization email for the order and be shipped to the specified return address. Customer is responsible for return shipping and related costs. Refund will be for original item charges less original shipping charges. Returned items must be received within 30 days of issue of RMA to receive credit.

Returned items must be in new, unopened and unused condition. No refund will be issued for items that are not in intact original packaging.  A restock fee of 15% of the order total is automatically charged on all returns for orders over $75.