| Return and Refund Policy:
We
want you to be completely satisfied with your purchase. Customers may
return any item for any reason and receive a full refund. Our easy online return and exchange system allows customers to process returns and exchanges from their Caster Classics Account. Simply log into your customer account, scroll down to your Track Your Recent Orders and select View Details for the applicable order. Then Select the Add New RMA button and complete your return request.
Requests
for returns must be made within 30 days of order date. Returned items
must be in new condition. All returns must include valid a valid Caster Classics RMA slip and be shipped to the specified return address. Customer is responsible for return shipping and related costs unless we made an error on your order. Refund
will be for original item charges less original shipping charges. Returned items must be received within 30 days of issue of RMA to receive credit.
Returned items must be in new, unused condition. Opened items in new condition are accepted but a re-packaging fee may be charged if there is more than 1 opened package per item.
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